Short answer
SNJ Glass accepts online requests 24/7, but this is not a promise of overnight emergency dispatch or board-up. Share the address and safe-distance photos for an assessment of temporary protection and permanent glass replacement; work depends on scope and scheduling.
What to know
- Temporary protection and permanent replacement have different scopes; availability must be confirmed.
- Provide the address and current conditions with your request.
- Glass, frame, hardware, dimensions, and access define the scope.
- Permit and inspection requirements must be confirmed locally.
Temporary protection vs. permanent replacement
If temporary protection is appropriate and available after assessment, it is not finished glazing. The permanent assessment may identify damage to framing, entrances, locks, or adjacent components. Online attention is available 24/7; scheduling of work is confirmed separately.
| Stage | Purpose | What follows |
|---|---|---|
| Temporary protection, if available | Protect the opening while replacement is planned | Document damage and assess the storefront system |
| Permanent replacement | Restore the opening with specified glass | Measure, confirm scope, prepare material, and install |
What to send with your request
Provide the property address, photos from both sides, approximate opening size, frame condition, accessibility, and whether glass remains loose or exposed. Do not approach unstable glass to take a photo.
Confirm permits for the exact scope
Do not rely on a general permit rule for every storefront. Ask the municipality's current construction official whether the proposed work requires applications, documentation, plan review, or inspections.
Sources and references
Questions people ask
Is temporary protection the same as glass replacement?
No. If available and appropriate, temporary protection precedes permanent replacement after scope and specifications are confirmed.
Do I need a permit for storefront glass replacement?
Requirements depend on the municipality and exact scope. Contact the current local construction official for a project-specific answer.
Can I request help online overnight?
Yes, online attention is available 24/7. Overnight dispatch or board-up is not guaranteed; share the address and safe-distance photos so availability and next steps can be assessed.