A broken storefront is an emergency. Every hour your business looks damaged can hurt customer trust and signals vulnerability to repeat break-ins. Here's what the replacement process looks like in New Jersey — permits, timeline, and insurance.
Step 1: Board-up (hours)
Before anything else, the opening needs to be secured. A plywood board-up protects the interior from weather and deters further break-ins. Emergency board-up service is available 24/7 from most commercial glass shops.
Step 2: Insurance claim (same day)
Call your insurance company the same day. Tell them:
- Date and cause of damage
- That you've secured the opening
- That you're getting a written scope from a glass company
The adjuster will likely want photos of the damage and a written quote before authorizing payment. Get both before the permanent glass is ordered.
Step 3: Permit check
For like-for-like replacement (same size glass, same frame, same location): most NJ municipalities, including Newark, do not require a permit. You're replacing damaged glass, not altering the structure.
For frame changes, new openings, or facade alterations: you'll need a building permit from the local construction office. In Newark, permit applications go through the Division of Building and Housing.
We pull permits on your behalf when required. This is standard commercial glazier practice.
Step 4: Glass fabrication and installation (3–7 days)
Standard commercial glass is typically in stock. Custom sizes are cut to order. The timeline:
- Day 1–2: Measurement, order, confirmation
- Day 2–5: Fabrication and tempering (if required)
- Day 3–7: Installation
What to tell your landlord
If you're a tenant, your lease determines who is responsible for storefront glass. Most commercial leases put exterior glass replacement on the landlord. Check your lease before paying out of pocket.